If technology is a truly sustainable competitive advantage, then why does Redfin need to discount its charges to consumers?
If technology is a truly sustainable competitive advantage, then why does Compass have to acquire agents to build its business?
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If technology is a truly sustainable competitive advantage, then why can’t we find evidence that brokerage firms that are huge users of tech have any different levels of productivity or profit margins than those that aren’t big users?
Once Berkshire Hathaway, Keller Williams, Realogy and RE/MAX all have fully developed and integrated platforms, or at least ones that are mostly indistinguishable from each other and other realty firms, how will they be any more differentiated from each other than they are today?
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