The novel coronavirus really gave us quite a setback. A lot of people lost their jobs. We’ve seen businesses regardless of their scale and industry, close their doors. We really are looking at a recession that’s happening right now.
There are two industries that were particularly hit pretty hard, though. First is travel, and second is the financial sector. It’s not a big surprise. Just take a look at how many people were not able to repay their personal loans when the lockdowns were enforced.
Thankfully, this is not the case for everyone. We definitely saw a trend of people looking at how to start a business, particularly those that can be run at home. However, we’re still counting it as an effect of economic volatility if we’re going to be completely honest.
In this article, we seek to look into the impact of this global crisis on financial services, and on the credit market in particular.
Short-term Finance Issues
We’re seeing short-term effects on the number of participants in the credit market, especially during the first few months of the health crisis. This is due to the risk aversion practices that most investors got into by default. No one has ever experienced a pandemic of this scale for over a century, after all. The last major global pandemic happened 102 years ago, during the Great Influenza of 1918.
As mentioned, though, these effects were seen as short-term since the market eventually picked up again as the participants got more used to the crisis, and as more people recognized the pandemic as an opportunity to purchase more financial products given the record low rates.
Keeping up With the Demand
As mentioned, we have seen a surge in demand after the initial shock of the crisis. Unfortunately, financial institutions weren’t able to prepare for the increased trading volume that opened up issues on the demand for them, which elevated the costs significantly, especially for dealer-intermediated financial products like corporate bonds and short-term funding.
Impact on Non-Bank Institutions
While we’re not saying that the same can be said across all banks, they do tend to have more security since they are more well-capitalized and have more ways to cover the demands and weather through the storm.
The real victims of the industry are those that belong to the nonbank sector. A good example is the mortgage industry. The more the unemployment levels rise, so do mortgage delinquencies. And while they surely cannot blame their clients, they do end up bearing the burden of managing their operations and being able to continue paying back their investors even amidst the lack of revenue coming in.
Projections state that we might be seeing these trends extend up to 2024 given the current data (and the rate that the pandemic is going).
The Role of the Government
Fortunately, it’s not always bad news. For instance, the United States government has enforced the Coronavirus Aid, Relief, and Economic Security (or CARES) Act to provide financial assistance to those who are worst hit by the pandemic. This initiative is not for individuals alone but also extends to business owners regardless of the industry that they belong in.
What You Can Do
Are you part of the financial sector and wondering what you can do during these trying times? Here are some tips that you can keep in mind, in the meantime:
- Be proactive in extending your help towards clients, especially when anticipating their needs (and potential delinquencies). Take this opportunity to formulate solutions and put them in place as well, not just for the COVID19 pandemic but for future crises as well.
- Consider adjusting your business processes, particularly in allowing employees to work remotely following the necessary health and safety protocols. Temporarily scaling operations and functions are also an option, as well as outsourcing other services whenever possible.
- Finally, take this opportunity to come up with digital solutions to your business processes. This will not only make your services and products more accessible to your employees (regardless of their work setup) but will also boost customer engagement and improve service and fulfillment.
To Sum up
Here’s the deal: no one really expected the novel coronavirus to blow up the way it did when it was first discovered. Certainly not the financial sector and the participant of the credit market.
There were immediate effects when the anxiety was at its peak, but as we have proven time and time again, humans are certainly capable of adapting and even “getting used” to a crisis. This then showed an inverse trend with a surge of demand for financial products.
Honestly, only time will tell how this pandemic will progress and what its after-effects are as we draw nearer to seeing a post-pandemic world. Just remember that as with any storm, this too shall pass.
