Chief Customer Officer
Nick Bailey oversees all support services provided by RE/MAX, LLC to its expansive network of franchisees and Affiliates, with an unwavering focus on the relationship HQ has with Broker/Owners. Guided by his expert insight into the real estate industry, Nick drives the network’s business growth, professional development and engagement, and global and Canada organizations to ensure Broker/Owners maximize the advantages, tools and services available to them.
Nick rejoined RE/MAX as Chief Customer Officer in September 2019. A licensed real estate broker with 23 years of real estate industry experience, he first joined RE/MAX in 2001 as a management consultant. Within two years, he was promoted to Vice President, Regional Services. During his initial 12-year tenure, he drove tremendous growth by concentrating on franchisee success and relationships.
Nick’s experience includes being a Sr. Vice President at Market Leader, a Vice President at Trulia/Zillow and, most recently, the President and CEO of Century 21. Originally from Wyoming, Nick bought his first investment property as a teen and earned his real estate license at 21. He is a Certified Real Estate Brokerage Manager, Accredited Buyer Representative and Certified Distressed Property Expert. Nick holds a Bachelor of Science degree in Business Administration from Montana State University and is a past recipient of the Entrepreneur of the Year Award from the Powell Valley Chamber of Commerce.
Family comes first for Nick, who enjoys traveling, skiing and spending time with his wife and two children. Outside of work, you can find him volunteering in his children’s classrooms, exploring the Colorado mountains and finding adventure in all things.