{"id":4169,"date":"2023-04-05T19:20:06","date_gmt":"2023-04-05T19:20:06","guid":{"rendered":"https:\/\/www.realtrends.com\/blog\/2023\/04\/05\/are-agents-blaming-the-broker-when-they-leave\/"},"modified":"2025-03-13T02:50:14","modified_gmt":"2025-03-13T02:50:14","slug":"are-agents-blaming-the-broker-when-they-leave","status":"publish","type":"post","link":"https:\/\/www.realtrends.com\/blog\/2023\/04\/05\/are-agents-blaming-the-broker-when-they-leave\/","title":{"rendered":"Are agents blaming the broker when they leave?"},"content":{"rendered":"\n<p>Is it the market?<br>Is it me?<br>Is it my broker?<\/p>\n\n\n\n<p>How often has one of your agents said, \u201cI\u2019m leaving because I<br>can do better over at brand x?\u201d Maybe that\u2019s true; perhaps it\u2019s not. Yet from my<br>experience:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-it-s-not-you-it-s-the-market\">It\u2019s not you; it\u2019s the market<\/h2>\n\n\n\n<p>I assume you have a defined niche, a clear idea of your <a href=\"https:\/\/www.realtrends.com\/blog\/articles\/cole-slate-on-authentic-recruiting-and-attracting-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">ideal agent<\/a>, and a<br>compelling <a href=\"https:\/\/www.realtrends.com\/blog\/articles\/have-you-clearly-defined-your-brokerages-value-proposition\/\" target=\"_blank\" rel=\"noreferrer noopener\">value proposition<\/a>. If not, you have work to do, as the above statement<br>could be true! Yet in my years of experience, I\u2019ve yet to meet brokers, owners or<br>team leaders who did not honestly care about the growth and well-being of their<br>associates. So, with that foundation, what\u2019s the deal? <\/p>\n\n\n\n<p>You and I know it\u2019s in the daily habits of our associates, the consistent and creative marketing, and delivering a solid experience from start to finish.<\/p>\n\n\n\n<p>My business partner, Ben Hess from <strong>Recruiting Insight<\/strong> wrote an eBook on the<br>\u201cpsychology of recruiting,\u201d where he covers some of the basic science of human<br>motivation. One of those concepts is that our brains are wired to jump to quick<br>conclusions. <\/p>\n\n\n\n<p>This is useful in reacting quickly to the environment around us, yet<br>sometimes fast conclusions lead to a flawed conclusion. What if there was a<br>better way? What if you mastered the science behind what motivates your<br>associates? If you understood the science and knew how to apply it, you wouldn\u2019t<br>have to guess at what strategy to use you would know and could retain more<br>agents in your team, office, and firm.<\/p>\n\n\n\n<p>There are several books that I\u2019d recommend building your mastery, like &#8220;<a href=\"https:\/\/www.realtrends.com\/blog\/articles\/9-ninja-success-habits-for-real-estate-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">Atomic<br>Habits<\/a>,&#8221; &#8220;<a href=\"https:\/\/www.amazon.com\/The-Miracle-Morning-Hal-Elrod-audiobook\/dp\/B00CLMX0D4\/ref=sr_1_1?hvadid=174214892069&amp;hvdev=c&amp;hvlocphy=9011775&amp;hvnetw=g&amp;hvqmt=e&amp;hvrand=10722767233789324511&amp;hvtargid=kwd-55212260755&amp;hydadcr=22538_9636739&amp;keywords=the+miracle+morning&amp;qid=1680721087&amp;sr=8-1\" target=\"_blank\" rel=\"noreferrer noopener\">The Miracle Morning<\/a>,&#8221; &#8220;The Power of Habit,&#8221; &#8220;Do Hard Things,&#8221; and more. If<br>you took each of these books and had to summarize them into the basic drivers of<br>what motivates us, it might look like this?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Daily habits<\/li>\n\n\n\n<li>A sense of belonging<\/li>\n\n\n\n<li>Instincts<\/li>\n<\/ul>\n\n\n\n<p>In &#8220;The Power of Habit&#8221; and &#8220;Atomic Habits,&#8221; we learn how much of everything we do<br>in a typical day we do out of <a href=\"https:\/\/www.realtrends.com\/blog\/articles\/20-steps-to-a-1-million-year-in-real-estate\/\" target=\"_blank\" rel=\"noreferrer noopener\">habit<\/a> without even thinking about it. And many<br>times, we don\u2019t even remember how those habits got formed. <\/p>\n\n\n\n<p>An important part of getting someone to create a new habit is breaking things into small steps. For example, in my work with <a href=\"https:\/\/www.realtrends.com\/blog\/articles\/tom-ferry-coach-simplifies-the-list-of-tech-systems-agents-need\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tom Ferry<\/a> over several years and studies, we found<br>that most agents have similar common habit challenges:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Relevant and consistent marketing<\/li>\n\n\n\n<li>Prospecting consistently<\/li>\n\n\n\n<li>Maintaining and working a database<\/li>\n\n\n\n<li>Organization and time management<\/li>\n\n\n\n<li>Maintaining a <a href=\"https:\/\/www.realtrends.com\/blog\/articles\/how-to-keep-a-positive-mindset-in-todays-real-estate-market\/\" target=\"_blank\" rel=\"noreferrer noopener\">winning mindset<\/a><\/li>\n<\/ul>\n\n\n\n<p>So, what if you got really good at helping your associates solve those problems?<br>For example: where are the listings? We know in this market where the listings<br>are. <\/p>\n\n\n\n<p>The listings are in David Knox\u2019s <strong>7 D\u2019s:<\/strong> <strong>D<\/strong>eath,<strong> D<\/strong>ivorce, <strong>D<\/strong>iplomas, <strong>D<\/strong>iamonds<br>(engagements), <strong>D<\/strong>ownsizing (10,000 people in the US turn 65 every day), <strong>D<\/strong>aily<br>Grind (job changes), and changes in <strong>Discretionary <\/strong>income.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Break things in small steps<\/h2>\n\n\n\n<p>An essential part of getting your associates to create new prospecting habits is to<br>break things into small steps. So, break down activities into a system. Choose the leading indicators to break down and make simple. For example, new appointments created each day or week. What if you had a 90 new appointment hustle in your team, office or firm?<\/p>\n\n\n\n<p>Besides habits, a fundamental need \u2014 even more so now than ever \u2014 is the need<br>to belong. As a broker, how do you rate yourself on creating a belonging culture?<br>What if your associates felt like they belong at your firm by having a voice, and<br>the ability to contribute so they feel important enough to stay? Is there a way in<br>your firm to give the work a deeper meaning, such as every home sold creates two jobs?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A balance between collaboration and competition<\/li>\n\n\n\n<li>A venue to share wins, breakdowns, and breakthroughs<\/li>\n\n\n\n<li>Connect the organization and community to the brighter future you envision<\/li>\n\n\n\n<li>Be the collective voice of reason in all market conditions<\/li>\n\n\n\n<li>A strategy to connect the languishing with the thriving<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What does your gut tell you?<\/h2>\n\n\n\n<p>Instinct, according to <a href=\"https:\/\/www.gary-klein.com\/welcome\" target=\"_blank\" rel=\"noreferrer noopener\">Gary Klein, Ph.D.,<\/a> is the way we translate our experience<br>into judgment and actions. I suspect as you read parts of his article, you had some<br>thoughts like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>I had a feeling about it.<\/li>\n\n\n\n<li>That was my hunch.<\/li>\n\n\n\n<li>I feel that in my gut.<\/li>\n<\/ul>\n\n\n\n<p>So now it\u2019s time to act. Just like your agents, break down one of these leading<br>indicators and make it simple and execute. The ideas you had while reading this<br>article are worthless without execution. <\/p>\n\n\n\n<p>One of our clients is conducting a 14-day sprint at 8 am every day on \u201cHow To Earn Listings In This Market,\u201d another is starting a book club, and yet another a weekly pizza, prospecting, and profit session.<\/p>\n\n\n\n<p>Leave nothing to chance and do all you can to eliminate the \u201cit\u2019s my broker&#8217;s fault\u201d mindset.<\/p>\n\n\n\n<p><em>Mark Johnson is an author, speaker and business partner in <strong>Recruiting Insights<\/strong>, a real estate recruiting solution. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>An essential part of getting your associates to create new prospecting habits is to break things into small steps.<\/p>\n","protected":false},"author":39478,"featured_media":4822,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3255],"tags":[],"coauthors":[554],"class_list":["post-4169","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archive"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Are agents blaming the broker when they leave? 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