{"id":1493,"date":"2018-09-14T21:38:00","date_gmt":"2018-09-14T21:38:00","guid":{"rendered":"https:\/\/www.realtrends.com\/blog\/2018\/09\/14\/real-trends-archives-rising-stars-part-two\/"},"modified":"2025-03-13T02:24:03","modified_gmt":"2025-03-13T02:24:03","slug":"real-trends-archives-rising-stars-part-two","status":"publish","type":"post","link":"https:\/\/www.realtrends.com\/blog\/2018\/09\/14\/real-trends-archives-rising-stars-part-two\/","title":{"rendered":"REAL Trends Archives: Rising Stars Part Two"},"content":{"rendered":"<h1>REAL Trends Archives<\/h1>\n<p><em><strong>This Article was originally publish in REAL Trends\u2019 Summer 2013<\/strong><\/em><em><strong>&nbsp;Volume 7 \\ Issue 1 of LORE<\/strong><\/em><\/p>\n<p><!--more--><\/p>\n<h1>These real estate leaders are changing the face of real estate.<\/h1>\n<p>Whoever said that Generation Y would be changing the face of real estate hasn\u2019t met these Gen Xers. They\u2019re tech-savvy, business savvy and building businesses that go beyond tech to get to the heart of what real estate is really about\u2014relationships. They have the in-person skills of the Baby Boomers mixed with the tech know-how of the younger generation, and they\u2019re making their mark on today\u2019s real estate industry.<\/p>\n<div class=\"page\" title=\"Page 7\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>LORE magazine interviewed five carefully selected leaders to find out how they got their start and what they\u2019re passionate about. Ironically, three of the five started in the financial market\u2014as stockbrokers and analysts. One worked in the corporate world, owning a company, and another dropped out of college and worked odd jobs until he landed in real estate. The one thing they all have in common is drive and passion. They all love what they do, and it shows.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h1><strong>Jennifer Shemwell<\/strong><\/h1>\n<p>President<br \/><a href=\"https:\/\/www.phyllisbrowning.com\/\" target=\"_blank\" rel=\"noopener\">Phyllis Browning Co.<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-49953 size-full\" src=\"https:\/\/www.realtrends.com\/blog\/wp-content\/uploads\/sites\/9\/2021\/01\/Screen-Shot-2018-09-14-at-3_11_11-PM.png\" alt=\"Jennifer Shemwell Rising Stars Part Two\" width=\"297\" height=\"271\">Despite having a mother who is a prominent real estate leader, Jennifer Shemwell didn\u2019t exactly plan to get into the family business. \u201cI graduated from Yale University in 1991 with a degree in economics and political science,\u201d says Shemwell, who went to work for a stock brokerage firm upon graduation. \u201cI also worked for the U.S. government at the World\u2019s Fair in 1992.\u201d Working at those jobs made Shemwell aware that she would rather be an \u201cambassador for people.\u201d At the time, her mother\u2019s company, Phyllis Browning Co., was four years old and expanding. \u201cI came on board as a relocation director in 1993,\u201d she says. She earned her real estate license and \u201clearned very quickly that I loved sales.\u201d Driven by the need to earn the respect of her peers, Shemwell worked hard and was a top sales associate in San Antonio. <em><strong>\u201cI got my brokerage license to prove that I was capable of being successful on my own, not just because Mother owned the company,\u201d<\/strong><\/em> she says. Since 2008, Shemwell has run her mother\u2019s company, which has five offices and 150 sales associates.<\/p>\n<h3>Help Me Help You Like<\/h3>\n<p>Like most flourishing brokers, Shemwell is passionate about helping people achieve their goals. \u201cI love to train agents to be&nbsp;successful and to be the best they can be,\u201d she says. That\u2019s why she spends a lot of time training agents new to the company on how to be the most professional agents in the city. \u201cWe give them the tools they need to differentiate themselves,\u201d she says. She takes pride in the culture of her business, which, she says, is \u201ca very formal office. Men wear coats and ties; women come to work well dressed. People have a lot of respect for each other.\u201d In fact, says Shemwell, her office culture reflects the very essence of Texas, where everything really is bigger. \u201cWe take our work and each other very seriously, but we also have a lot of fun.\u201d So much so that the local newspaper voted Phyllis Browning Co. a top San Antonio workplace in 2012. Because of this company culture, \u201cPeople naturally become good friends with other agents in the office. We\u2019re competitive against ourselves, not each other,\u201d says Shemwell.<\/p>\n<blockquote>\n<p>We challenge each other to beat goals from last year,but not at the expense of the person sitting next to [us] It\u2019s part of her ideal of offering good, old-fashioned customer service to both buyers and sellers and to their peers.<\/p>\n<\/blockquote>\n<h3>Game, Set, Match<\/h3>\n<p>With a schedule like Shemwell\u2019s, downtime is vital. \u201cI enjoy Bikram yoga because it builds time for stillness and deep breathing into my life. It allows me to slow down and collect my thoughts,\u201d she says. As a former high school and college tennis champ (she won a state championship in high school), Shemwell stays fit by playing the game, although she doesn\u2019t&nbsp;have time to join a club team. After all, she has three young children at home\u2014Paris, Browning&nbsp; and Reed.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-49952 size-full\" src=\"https:\/\/www.realtrends.com\/blog\/wp-content\/uploads\/sites\/9\/2021\/01\/Unknown-1-3.jpeg\" alt=\"Jennifer Shemwell Rising Stars Part Two\" width=\"640\" height=\"427\"><\/p>\n<p>\u201cI make my famous homemade pancakes almost every Saturday morning. We really love to cook together.\u201d The family, including husband Bob, who is a partner in an architecture firm, keeps busy participating in a host of activities, including cross country running, baseball, tennis, lacrosse and ballet dancing. And through it all, Shemwell is crystal clear about how she wants to be perceived in both her business life and her personal life\u2014 as the consummate professional who truly cares about the people with whom she works and plays. \u201cMy mother inspires me because she treats people so well. She is the ultimate model for taking care of people and for providing impeccable customer service. Not only that, but she can balance so many things in a day,\u201d says Shemwell, who notes that her mother is still the No. 1 agent in the market. There\u2019s no doubt that Browning\u2019s careful attention to people has rubbed off on Shemwell. \u201cI love what I do and love helping people. When you share your passion, people respond.\u201d<\/p>\n<p><a href=\"real-trends-archives-rising-stars-part-i\/\">RELATED: Read Part One of The Rising Stars Archived Article&nbsp;<\/a><\/p>\n<h1>Jimmy Dulin<\/h1>\n<p>President<br \/><a href=\"http:\/\/www.abilityplus.com\/\" target=\"_blank\" rel=\"noopener\">Re\/Max Ability Plus Carmel<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-49951 size-medium\" src=\"https:\/\/www.realtrends.com\/blog\/wp-content\/uploads\/sites\/9\/2021\/01\/dulin-201x300-1.jpg\" alt=\"Jimmy Dulin Rising Stars Part Two\" width=\"201\" height=\"300\">Jimmy Dulin had an epiphany as a college freshman. \u201cI was attending Broward Community College in Miami, Fla., when I raised my hand in my American history class. I told the professor, \u2018I\u2019m an Indiana guy, and I\u2019m going back home,\u2019\u201d laughs Dulin. \u201cThat was my last day of school.\u201d And that was the beginning of Dulin\u2019s realization that he needed to find a career that would provide him flexible hours and unlimited potential. He found that&nbsp;career in real estate. \u201cWhen I got back to Indiana, I delivered pizzas, bartended, waited on tables and cleaned a video store. I sold real estate during the day, saved my money and worked hard,\u201d he says. That was in 1991, when Dulin was 21 years old. In March 1992, a RE\/MAX broker recognized his work ethic. \u201cI was recruited by the No. 1 regional broker-owner, but I couldn\u2019t afford to join RE\/MAX,\u201d says Dulin. However, the broker&nbsp;believed in him and offered to cover his desk fee until he could afford it.<\/p>\n<h3>Climbing the Ladder<\/h3>\n<p>Within three years, Dulin had decided he wanted to move up. \u201cBy 1995, I joined [the broker] as a small minority partner in the firm,\u201d he says. But it all came crashing down on Dulin when the managing partner in the firm was caught embezzling the office money. \u201cAlthough I was only a small, minority partner, I lost it all and had to find a new (business) home,\u201d says Dulin. He found that in RE\/MAX Realty Specialists, also in Carmel. By 1999, he became a partner, although reluctantly. \u201cI would agree only if we had a third partner,\u201d he says. It was a big year for Dulin. Not only did he become a partner in the firm, but also his son was born and his wife quit working. \u201cWe were also building a custom home,\u201d laughs Dulin. Within two months of becoming a partner, he put his first merger together.<\/p>\n<p>\u201cThe other RE\/MAX office was owned by two well-respected managers, and we took their firm name: RE\/MAX Ability Plus,\u201d says Dulin. With five principals, the company was profitable, yet stagnant. So, in 2001, Dulin and two others bought out the remaining partners. They launched a second office and breathed new life into the company. Several years later, Dulin offered to buy out the remaining two partners, but it wasn\u2019t until 2007 that they finally agreed. <em><strong>\u201cI was 37 years old, and five agents immediately quit when they heard I was going to be the owner,\u201d<\/strong><\/em> says Dulin. \u201cWe were down to 32 agents. Flash forward to today, and we have 120 agents and have&nbsp;done nine mergers over the last four years. We\u2019ve reported double-digit growth each year.\u201d While Dulin loved selling homes, he loves owning a company even more. \u201cI traded in the lifestyle of making tremendous money selling homes to pursue my passion,\u201d he says.<\/p>\n<h3>Creating a Buzz<\/h3>\n<p>As sole owner, Dulin knew he had to make an impact.<\/p>\n<blockquote>\n<p>\u201cThe one underlying issue is that in my marketplace, the companies all looked the same. I wanted to create a company that felt and looked different. I wanted to stand out physically and philosophically.\u201d<\/p>\n<\/blockquote>\n<p>It\u2019s safe to say that Dulin was passionate about shaking up the norm. He redesigned his offices so that all the workspaces were in the center of the room. \u201cWe moved all the activity and people to the center, and doing that created some movement and excitement. We created a buzz,\u201d he says. That was the physical transformation. The philosophical one came alive when Dulin \u201creversed the roles. We identified the agent as the customer. Putting the agent as our No. 1 prospect allows us to set a tone not duplicated by competitors.\u201d<\/p>\n<h3>Accepting Responsibility<\/h3>\n<p>Today, Dulin finds his leadership role exhilarating. \u201cThe minute you accept someone else\u2019s license underneath you, you must accept and embrace that responsibility,\u201d he says. \u201cI wake up every morning and ask, \u2018What can we do to create a system or opportunity that improves the chance of our agents\u2019 success?\u2019 We have a clear mission statement, and it includes the agents in the process. We\u2019re not afraid to say no if something doesn\u2019t align with where we\u2019re going. It makes relationships easier.\u201d And Dulin truly listens to what his agents want. \u201cI tackle the challenges that get in the way of our real estate professionals\u2019 selling homes. I\u2019ll talk to agents about what\u2019s going on, and I\u2019ll build a system that removes the this-and-the-that. My goal is to have agents focus on listing, selling and prospecting. Beyond those three activities, they should enjoy their families.\u201d<\/p>\n<h3>Family Time<\/h3>\n<p>Speaking of family, Dulin carves out plenty of time to spend with his family and his hobbies. He\u2019s been&nbsp;<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-49950 size-medium\" src=\"https:\/\/www.realtrends.com\/blog\/wp-content\/uploads\/sites\/9\/2021\/01\/Screen-Shot-2018-09-14-at-3_01_34-PM-300x232-1.png\" alt=\"Jimmy Dulin Rising Stars Part Two\" width=\"300\" height=\"232\">married 15 years to Tamara, a pharmacist. He\u2019s also a foodie. \u201cI\u2019m studying to be a chef and getting an associate\u2019s degree in culinary arts.\u201d In fact, Dulin is currently building a new office that will have a full commercial kitchen so that he can cook for his sales associates. His son, Jd (13), is a junior-ranked&nbsp;golfer who competes nationally. His daughter, Alli (11), is a cheerleader, dancer, model and performer. \u201cShe recently competed in cheer nationals at Disney World,\u201d he says. \u201cI\u2019m a softy. My son epitomizes commitment, dedication, focus and drive. My daughter wakes up every morning with the warmest and kindest disposition and heart. She will make the world a better place. And I\u2019ve never met anyone as pure and good as my wife.\u201d If all that doesn\u2019t sound like enough, Dulin loves to ride Motocross. \u201cI\u2019m not interested in risking my life, but I love to ride motorcycles,\u201d he says.<\/p>\n<h3>Risky Business<\/h3>\n<p>That\u2019s not to say that Dulin doesn\u2019t take risks with his business. He does so because he admires the risks that Dave Liniger, co-founder of RE\/MAX International, took to make his company a success. \u201cI can\u2019t compare to the successes that he\u2019s had in his career, but I do feel an incredible connection. The things I\u2019m attempting to do are new to my side of the business, much like the risks he took to create a new organization,\u201d says Dulin. \u201cI\u2019m drawn to Dave\u2019s success, his fight and his spirit.\u201d That fight is what got Dulin where he is today. \u201cI\u2019m very blessed.\u201d<\/p>\n<p>&nbsp;<\/p>\n<h1>Dawn Lahlum<\/h1>\n<p>Broker-Owner<br \/><a href=\"https:\/\/www.parkcompany.com\/\">Park Co. Realtors<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-49949 size-medium\" src=\"https:\/\/www.realtrends.com\/blog\/wp-content\/uploads\/sites\/9\/2021\/01\/Head-shot-200x300-1.jpg\" alt=\"Dawn Lahlum Rising Stars Part Two\" width=\"200\" height=\"300\">Dawn Lahlum, broker-owner of Park Co. Realtors, didn\u2019t sell real estate before becoming a broker owner. In fact, she didn\u2019t even become a manager before becoming a broker. \u201cI started in real estate in the most unconventional of ways,\u201d says Lahlum. Right out of college, she worked with Minnkota Power Cooperative as a records management specialist. Her next job was with a local hospital.&nbsp;In each of Lahlum\u2019s positions, her success depended on her strong people and organizational skills, which she had learned early on. \u201cI grew up on a small dairy and grain farm in central North Dakota, where I learned the meaning of hard work and earning a living off of a market-driven business,\u201d she says. Not only that, but she was in a serious car accident the night she graduated from high school. \u201cI should not have survived,\u201d she says.<\/p>\n<p>\u201cIt was a major turning point in my life, teaching me that life is too short not to make use of the talents that God gave me.\u201d With corporate experience in systems management, she was brought into Park Co. Realtors in 1994 to incorporate technology into the company. In fact, it wasn\u2019t until 1999 that Lahlum earned her real estate license and 2000 when she earned her broker\u2019s license.<\/p>\n<h3>Transitions<\/h3>\n<p>\u201cAfter a year, I fell in love with real estate and the people at Park Co.,\u201d she says. She saw potential for professional and personal growth in \u201can exciting industry with unlimited potential. Individuals determined their own ceiling,\u201d says Lahlum. Along the way she took mental notes on what she would and wouldn\u2019t do if she pursued a real estate career. In 2000, she got her chance to put those mental notes into play. \u201cWhen I started, our CEO was thinking about retirement, and I worked with her closely,\u201d says Lahlum. \u201cEventually, in 1998, I became a vice president. So, when [the CEO] retired two years later, I assumed the majority of her duties.\u201d In 2012, Lahlum, along with two partners, bought the company. \u201cAt a young age, I knew I would own a business someday. I just didn\u2019t know what type of business that would be and certainly never guessed it would be a real estate company,\u201d she laughs. As with most profitable managers, it\u2019s Lahlum\u2019s ability to serve her sales associates and staff and to see trends missed by others that are key to her success. \u201cI\u2019ve been told that I have the ability to see what others can\u2019t,\u201d she&nbsp;says. While that is important, it\u2019s her passion for others that truly drives her success.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-49948 size-full\" src=\"https:\/\/www.realtrends.com\/blog\/wp-content\/uploads\/sites\/9\/2021\/01\/Environment1.jpg\" alt=\"Dawn Lahlum Rising Stars Part Two\" width=\"3861\" height=\"2574\"><\/p>\n<p><em><strong> \u201cI love to see agents do well. For me, it\u2019s about being able to provide the tools, training and coaching necessary for success and to witness our associates reaching new levels far above their goals and expectations. That\u2019s what brings me to work every day!\u201d<\/strong> <\/em>One example of that is a new, all-encompassing internal transaction management system, called the ParkPRO System. \u201cIt\u2019s a game changer for us. It\u2019s changed the way our agents provide services to clients and how we provide services to our agents,\u201d she says. She credits the company\u2019s focus on serving the agent as a way to positively impact the lives of sales associates, staff, their families, customers and ultimately, she says, the community.<\/p>\n<blockquote>\n<p>\u201cTechnology integration without the loss of personal touch is a driving force behind our decisions.\u201d<\/p>\n<\/blockquote>\n<p>In fact, Lahlum\u2019s office was one of the first in her market to adopt the use of electronic signatures. She was also asked by the North Dakota Real Estate Commission to help institute measures to make electronic signatures in real estate transactions&nbsp;legal in the state. \u201cThat most certainly was a game changer,\u201d she says.<\/p>\n<h3>The Great Outdoors<\/h3>\n<p>As an innovative leader, Lahlum finds it\u2019s vital to maintain strong ties in the community. \u201cI\u2019m not sure that makes me different from others, but it does define who I am,\u201d she says. And, much of that time giving back is with causes that benefit children. Herself a mother of two, Trista (10) and Max (7), Lahlum, along with husband, Brian (owner of a telecommunications company), believe in giving children the power to dream big. \u201cMy parents are hardworking people,\u201d says Lahlum. \u201cThey instilled in me, at a young age, (the belief) that life is all about the relationships you&nbsp;have, not the things you have. I was fortunate to find a husband with those same beliefs.\u201d The couple\u2019s commitment to family is so strong that they chose to live a rural lifestyle even though it meant a 90-minute round-trip commute each day. \u201cWe live in rural Minnesota on a 15-acre setting where our kids can be close to their grandparents, and we can all enjoy country life,\u201d she says. There, they spend time snowmobiling, ice fishing (they have an ice-fishing house set up on the lake by their home), boating and water skiing. \u201cThe kids each have their own snowmobiles,\u201d she says. \u201cMy children inspire me. Seeing the potential in their eyes inspires me to be a better person because I know they are looking up to me,\u201d she says.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>REAL Trends Archives This Article was originally publish in REAL Trends\u2019 Summer 2013&nbsp;Volume 7 \\ Issue 1 of LORE<\/p>\n","protected":false},"author":15353,"featured_media":4822,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3255],"tags":[],"coauthors":[],"class_list":["post-1493","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archive"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>REAL Trends Archives: Rising Stars Part Two<\/title>\n<meta name=\"description\" content=\"REAL Trends Archives. 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